We accept phone orders Monday to Friday from 10:00 to 18:00. Saturday and Sunday are days off. Online orders on the website are accepted 24/7.

Leave a request with your phone number and email address. Our manager will contact you as soon as the item is back in stock.

Registration is optional, but it speeds up order processing. In any case, our manager will contact you.

Delivery timelines depend on the carrier you select at checkout and are shown next to every available method.

If prices change, the manager will call you beforehand to let you know.

Payment methods appear automatically after you choose a delivery option and depend on your current region.

EU customers may withdraw from the purchase within 14 days of receiving the goods in accordance with our Return Policy. The product must be unused, in its original condition, and accompanied by proof of purchase. The right of withdrawal does not apply to personalised goods, perishable items, hygienically sealed goods that were opened, or other exceptions listed in the policy.

Send us a notice of withdrawal (email or the contact form) and return the parcel within 14 days. Return shipping is paid by the customer. Once we receive the goods or proof of dispatch, we refund all payments (up to the cheapest delivery option) within 14 days using the original payment method.

Contact our manager or visit the pickup point so we can advise which available carrier to use for the exchange.

We ship via the delivery partners available in your region; the list updates automatically on the website.

Try one of these methods:

1. Enter the product name, ingredient, or brand in the search field.
2. Use the product filters to set the parameters you need—type, price range, manufacturer, etc.—and the system will do the rest.

After we hand the parcel to the carrier, we send you a tracking number. Follow it on the chosen carrier’s website or app.