Contacts
Phone+420 605 00 47 47
Emailinfo@vivadzen.com
AddressNa Bojišti 1471/22, 120 00 Nove Mesto, Prague 2, Czech Republic
ScheduleMon-Fri 10:00-19:00Sat-Sun 12:00-18:00

Delivery

Delivery and payment

Available delivery

Delivery methods depend on the selected country. Change the delivery country to see options for your region.

Why we use a specialized carrier

Because current legislation requires specific document handling during delivery, standard carriers such as Zasilkovna, PPL, DPD, GLS, and similar services cannot guarantee that every required step will be completed at handover. For that reason, we work with a specialized carrier that complies with these legal requirements.

Pickup

from the store

Same-day pickup. Please confirm product availability and pickup time with the manager before you arrive. The pickup point is located at the stated address and the products are reserved after confirmation.

  • Na Bojišti 1471/22, 120 00 Nove Mesto, Prague 2, Czech Republic (Mon-Fri 10:00-19:00Sat-Sun 12:00-18:00)

By Messenger.cz courier

 175

Delivery within the Czech Republic by the specialized Messenger.cz courier service. This option is used for shipments that require recipient identification and proof of receipt at handover. The final price is calculated automatically according to the active tariff.

Age verification on delivery

Under the applicable rules, the parcel can only be handed over to a recipient who is over 18 years old. At delivery, the courier records your ID number and asks for your signature to confirm receipt. If the document number and signature cannot be captured, the shipment cannot be delivered.

Delivery timing

In most cases, the courier delivers the parcel on the next business day.